AI voice agents that answer every call
Neptunes Tech builds AI voice agents that pick up the phone when your team can’t. They answer in natural speech, know your services, prices and opening hours, qualify the caller, book the appointment straight into your calendar, and hand the call to a person the moment it needs one. Every conversation is transcribed and logged in your CRM, so nothing is lost between the call and the follow-up.
- Answers 24/7, in seconds
- Books straight into your calendar
- Free strategy call
Voice agents we build
Inbound, outbound, or both — built around the calls that actually cost you money when they go unanswered.
Inbound reception agents
Answer on the first ring, day or night. The agent handles opening hours, pricing, directions and availability questions, and takes a message when it can’t.
Appointment booking agents
Check live availability, offer real slots, book the appointment and send the confirmation by SMS or email — without a human touching the calendar.
Lead qualification agents
Ask your qualifying questions in a natural order, score the caller against your criteria, and route hot leads to a person while they are still on the line.
Outbound follow-up agents
Call back web enquiries within a minute, chase no-shows, confirm bookings and run renewal reminders at a volume your team can’t dial by hand.
Support triage agents
Resolve the common questions instantly, collect the details for everything else, and open a ticket with a full transcript attached.
CRM & calendar integration
Every call writes back: contact created or matched, notes, transcript, outcome and next action, in the system your team already uses.
What this looks like in practice
The scenarios below are the ones we scope most often. They are illustrative — we build the flow around your actual call patterns.
The after-hours enquiry
A prospect calls at 8pm. Instead of voicemail, the agent answers, explains what you do, checks whether the job is one you take, offers three appointment slots and books one. Your team opens the CRM in the morning to a qualified, booked lead.
The overflow queue
Three calls land at once. Your receptionist takes the first; the voice agent takes the other two, handles the routine questions and only escalates the one that genuinely needs a person — so nobody hears a busy tone.
The one-minute callback
A web form is submitted. Within sixty seconds the agent calls the number, confirms the enquiry, asks the three questions your sales team always asks, and books the call. Speed-to-lead stops depending on who is free.
The no-show chase
The day before each appointment, the agent calls to confirm. Confirmations are logged, cancellations free the slot automatically, and the freed slot is offered to the waiting list.
What you get
Every ai voice agents project includes the following, and the quote says so before you commit.
- A phone number (new, or your existing number ported or forwarded)
- A voice agent tuned to your services, prices, hours and policies
- Natural speech in and out, with barge-in so callers can interrupt
- Live calendar integration with real availability, not a callback promise
- Warm transfer to a named person or team, with the context passed across
- Full transcripts, recordings and outcomes written back to your CRM
- A dashboard showing call volume, answer rate, booking rate and escalations
- Guardrails: topics it must refuse, and a defined fallback to a human
Why build your voice agent with Neptunes Tech
A voice agent is the first thing a caller hears about your business. We build ones that sound calm and competent, and that know when to stop talking and pass the call on.
- Tuned for latency, so replies land in under a second and the call feels natural
- Grounded in your own content — it quotes your prices and policies, not invented ones
- A defined escalation path to a person, and an honest "I’ll get someone to call you" when it can’t help
- Every call transcribed and reviewable, so you can hear exactly what it said
Our ai voice agents process
Listen to the calls
We go through your real call patterns — what people ask, what gets missed, what a good call sounds like — and agree what the agent should and shouldn’t handle.
Script & connect
We write the conversation design, ground the agent in your content, and connect the phone number, calendar and CRM.
Test on real calls
We run the agent against recorded and live test calls, tune the voice, pacing and edge cases, and set the escalation rules with you.
Launch & tune
Go live with call monitoring. We review transcripts weekly at first and keep improving accuracy and booking rate.
Tools and technologies
AI Voice Agents pricing
Every project gets a fixed quote after a free consultation. Typical starting points:
Growth
A single inbound or outbound voice agent, connected to your calendar and CRM, with transcripts and a reporting dashboard.
Scale
Multiple agents across inbound, outbound and support, with deeper system integration, monitoring and scalable infrastructure.
AI Voice Agents FAQs
What is an AI voice agent?
An AI voice agent is software that holds a spoken phone conversation. It listens, understands what the caller wants, answers from your business information, and can take actions such as checking availability, booking an appointment or creating a CRM record — then transfers to a person when the call needs one.
Will callers know they are talking to an AI?
We recommend the agent says so at the start, and we build it that way by default. It is honest, it sets expectations, and in practice callers do not mind once the agent answers immediately and actually solves the problem.
Can the voice agent use my existing phone number?
Yes. You can forward your current number to the agent, or port the number across. Forwarding is usually the fastest route and lets you send only out-of-hours or overflow calls to the agent while your team keeps the rest.
What happens when the agent cannot help?
It says so and hands over. Depending on your setup that is a warm transfer to a named person, a callback task in your CRM, or a message with the transcript attached. The caller never has to repeat what they already said.
How much does an AI voice agent cost?
A single voice agent connected to your calendar and CRM starts from $4,000, and multi-agent setups across inbound, outbound and support start from $9,000. Telephony minutes and AI model usage are billed separately by volume, and we estimate that with you before launch.
How long does it take to build?
A focused inbound or booking agent typically takes about 4–6 weeks from the first call to going live, including conversation design, integration and testing. Larger multi-agent setups are delivered in phases so the first agent can start taking calls early.
Let's start a conversation
Whether you have a fully scoped project or just an early idea, we'd love to hear from you. Reach out and we'll get back within one business day.